FAQs

You may be wondering what pest control services are and how to select the right extermination team
for your residential or business needs. At Genie Pest Control, we’re here with answers!

Qualified Pest Removal Professionals With Answers

Our goal is to get you back to living in peace
without worrying about pesky bugs.

As pest control industry leaders, we want nothing more than the best for your home or business. We know how important it can be to find qualified professionals
who will work quickly and efficiently in order help you get back on track with your pest problem! That’s why our team has put together this list of
frequently asked questions about hiring an exterminator, our company processes, services and expectations and more.

Company & Appointments

If you have any questions about what we do or how to schedule an appointment, don't hesitate to review this section!

Billing & Payment Policies

We're here to make your life easier. View this section for any billing or payment questions.

Services & Expectations

Our office team and exterminators answer questions regarding our pest control services and expectations.

Other General Questions

We've taken all the other common questions and answers from our customers and placed them here.

Company & Appointments

Our professional exterminators and office team want nothing more than the best for your home or business.
See below for some of the most commonly asked questions regarding our company and appointment processes.

As a local pest control company, we offer one-time and ongoing extermination services for the following:

  • local residential homes
  • individual apartments
  • apartment buildings and complexes
  • office locations
  • restaurants and bars
  • industrial buildings
    property management companies or individuals who manage multiple properties
  • & more

In addition, we provide termite inspection services for homeowners, business owners, real estate agents, and brokers.

Yes, all of our friendly, professional exterminators are licensed and bonded. For more specific details, feel free to contact us

Our professional exterminators provide pest control services and termite inspections for Omaha, Council Bluffs, and the surrounding areas.

If you fall into one of the following communities or the surrounding area, we can probably assist you:

  • Omaha, NE
  • Council Bluffs, IA
  • Ashland, NE
  • Bellevue, NE
  • Blair, NE
  • Carter Lake, IA
  • Crescent, IA
  • Elkhorn, NE
  • Glenwood, IA
  • Gretna, NE
  • La Vista, NE
  • Louisville, NE
  • McClelland, IA
  • Minden, IA
  • Missouri Valley, IA
  • Neola, IA
  • Papillion, NE
  • Plattsmouth, NE
  • Ralston, NE
  • Springfield, NE
  • Treynor, IA
  • Underwood, IA
  • Valley, NE

At Genie Pest Control, we’re known for our prompt response times. We know that having a problem pest issue is never fun. Feel free to contact our office at your earliest convenience and one of our pest control experts will get back to you as soon as we can. 

Billing & Payments

At Genie Pest Control, we’re always ready to answer any questions you have regarding our billing and payment processes.
Review a handful of questions our residential and commercial clients often asked below.

We accept credit cards. Please contact us to discuss our check and cash policies. 

Yes, feel free to contact us and we’ll walk you through the payment process. 

This all depends on the type of pest control services that are being provided. Please contact us regarding your specific problem pest issue and services. 

You bet! Just give our office a call and we’ll get you taken care of. 

If you have an established account with Genie Pest Control this is a possibility. Please contact us at your convenience and share your specific billing needs and we’ll see where we can help.

Services & Expectations

We take pest control very seriously! Our office team and exterminators provide in-depth details regarding our services
and what you can expect from scheduling to treatment and follow-up.

All of our local exterminators attempt to show up promptly and as quickly as possible. Based on us not being able to control things like traffic or how long it will take to apply another treatment, we might provide you a specific timeframe so our exterminators have a little bit of cushion time-wise.

If you have any additional specific questions regarding this and our processes, please feel free to contact us.

This depends on a couple of factors such as the problem pest you have, the type of extermination services that are needed, where you are located, etc. We recommend contacting us so we can coordinate schedules and provide you with a specific availability.  

This process all depends on the pest control services we provide. For example, if we are doing a termite inspection, we might call to let you know we are on the way as we might need access inside your home. For our mosquito treatment services, we don’t confirm these as we are applying treatment in your yard and the surrounding areas. 

For a more specific answer feel free to contact us directly and we can share the process for the pest control service(s) you have scheduled. 

With our ongoing maintenance pest prevention services, we offer the option of monthly, every other month, quarterly, and annually. The service you enroll in would determine how frequently one of our local, professional exterminators visits your home, office, or industrial building.

Other General Questions

If you have not found your specific questions and answers above, we invite you to browse this section for general questions most often asked.

Yes! We work splendidly with property managers or those who own multiple properties or businesses. If you have more in-depth questions regarding this feel free to contact us at your earliest convenience. 

If you need to reschedule, we suggest you contact us via phone:

  • Omaha: (402) 346-7810
  • Council Bluffs: (712) 325-0808

Please reach out to us to get the specifics regarding the cancellation policy and if fees will be applied.

You bet we do. We can provide pest control services for an individual apartment or the entire complex! 

We understand how important it is to find the right extermination team for your pest control needs. We want you to be confident in deciding to hire Genie Pest Control for your extermination and termite inspection needs. If you have any questions not listed above, please don’t hesitate to contact us!

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